August 06, 2004  ::  Friday

11:46 AM
Internet Oh my, that's reassuring (NOT)

Thursday, email from owner of server host: Open a support ticket and give us your server password, the datacenter is changing IP addresses in six days and we need to add the new IPs to your server.

Okay fine, file support ticket, give them all the info. Hope they get the new IPs in soon as I'll have to change my nameserver IPs too and that takes a day or two to propogate as well.

Friday, reply to support ticket from webhost, "do you want me to assign this ticket to (name of their main admin guy)?"

Eeesh. I was fairly polite in my response but sometimes I really want to take a baseball bat to their stupidities. (And the result of my reply is that they moved the ticket to the Dedicated Server Support department which is a new one they added after they told me to open a ticket to the Migration department.)

Speak to me

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