04:56 PM
Internet· Rants & Whines SCREAMMMMMMM!

Arrrgghhhhh! After hours of going back and forth with tech support, now they seem to be telling me it's that I need to pay for an optional feature! But if that's the case why did it work just fine until yesterday???? Why did it work at all? Or did you (webhost) make a change in your hosting packages to existing customers and reduce the service they signed up for? Uh-huh, big fat no-no. I don't care about $5/month but you don't pull a bait and switch.

Yeesh. I need to go out and run around the block or something, too much stress, first they won't believe that there is a problem, so I spend HOURS testing and sending them info which then they ask for again since apparently they haven't paid any attention to the fact that I've already given them that info THREE times, then they tell me it's cause I need to pay for an extra feature.

Yeesh. I had a migraine yesterday, I really don't need another one today.

Addendum: Thankfully, they've shown themselves to be a good company, they were wrong in what they told me and it does appear to be a CPanel problem which they are looking into. So now it's back to waiting and testing and waiting...